Clio Connect Install: Dexis 9

DISCLAIMER Clio Connect will work with most dental imaging software, but since there are so many on the market, we have yet to test with all of them. If you do not see instructions or want to know if it is compatible with your imaging software, please contact us, so our technical support team can provide further assistance. You can reach us by phone at 714.532.6100 extension 2 or by email at [e-mail].

To install Clio Connect you will need two separate installers as well as the calibration file for your sensors. The first is the actual sensor drivers and the second is Clio Connect. They can both be found at our Drivers and Downloads page under Clio Sensors. For Clio Prime or Clio Pedo sensors, the calibration file will download automatically the first time the sensor is armed. For Clio Classic sensors, please call or email our support team and we can provide the necessary files.

NOTE  All drivers need to be run from each workstation.
You cannot install from a server or network location.

There will be a few prompts upfront. Select Next for each one, keeping note of the installation directory.

After agreeing to the End User License Agreement, the installation will begin.

After rebooting your computer, you will need to place your calibration files within the ClioSensor folder on each computer at the location below.

C:\ClioSensor

The .RAW file is located in the Correction Files directory on the USB flash drive that came with the sensor.

After that is in place, we will need to configure Clio Connect for your imaging software in order for it to properly auto-advance. You'll need to manually run Clio Connect from the installation directory .

 C:\Program Files (x86)\SOTA Imaging\Clio Connect

Once there, run Clio TWAIN Client.exe. You'll then see it running in the system tray, as seen below. You may need to click the up arrow to see more options.

Right-click the Clio Connect icon and select Client Settings.

If your version of Dexis is higher than 9.4.5, check the second box (the second box will only remain checked until Dexis is launched next).

For Clio Connect to properly integrate with Dexis, Dextwain and the Third-Party IntraOral X-ray module must be installed and licensed. You can verify this in Dexis settings under Component Licensing. 

NOTE: This module does need to be purchased from and installed by Dexis before our sensor will function.

Finally, select the TWAIN module in the Dexis settings DexRay. The sensor device select option should be under '-5 Clio X-ray sensor' if installed correctly.

If you have any questions about any step of this process, we would love to assist you further. Again, you can reach us by phone at 714.532.6100 extension 2 or by email at [e-mail].