If when attempting to acquire an image (intraoral camera, x-ray sensor, etc), you're instantly getting images that seem random, SOTA Image is probably set to acquire with a demo device.
To resolve this issue, find the drop-down menu for Acquisition Device located at the top of the screen and select the device you are using. If you are using a third-party product, you will need to make sure the TWAIN is installed before it will appear in the menu. Once you have selected the proper acquisition device you can select the Capture or Auto button to take images as normal.
If you have any questions about any step of this process, we would love to assist you further. You can reach us by phone at 714.532.6100 extension 2 or by email at firstname.lastname@example.org